This Privacy Policy applies to alashrafacademy.com and to the online Quran, Tajweed, Hifz, Tafseer and Naat classes offered by Al-Ashraf Academy. By using our website or submitting a form, you agree to the practices described below.
01Who We Are
Al-Ashraf Academy is an online Quran academy based in Muridke, Pakistan. We offer online courses in Quran reading (Qaida and Nazra), Tajweed, Hifz, Tafseer, Naat and essential Islamic knowledge. When this policy says “we”, “us” or “our”, it means Al-Ashraf Academy.
02Information We Collect
We only collect personal information that you choose to share with us, mainly through the forms on our website and when you contact us directly.
Information you provide
- Student details: student name, father’s or guardian’s name, age, qualification and city.
- Contact details: phone or WhatsApp number and email address.
- Course details: the course you are interested in, your preferred class time and any message you send us.
- Payment details: the account name or number used to pay fees or send a donation, so we can match and verify your payment. We do not ask for or store debit or credit card numbers.
Information collected automatically
- Website statistics: general visitor information such as pages viewed, the website that referred you, device and browser type, and approximate location (country or city). This helps us understand how the website is used.
- Security information: technical data such as IP addresses may be recorded by our security tools to protect the website against spam, hacking attempts and misuse.
- Cookies: small files that help the website work properly and remember your cookie preferences. See the “Cookies” section below.
03How We Use Your Information
We use your information only for purposes connected with your learning and your enquiries, including to:
- reply to questions sent through our contact, registration, meeting and admission forms;
- process admissions and arrange class timings and schedules;
- add students to class groups (for example WhatsApp groups) and share class joining details;
- verify fee payments and donations;
- share important updates about your classes, schedules or course changes;
- keep our website secure and improve its content and performance.
We do not use your information for unrelated marketing, and we do not sell it.
04Cookies
Our website uses cookies that are necessary for it to function and to remember your choices. When you first visit, a cookie banner lets you accept or manage optional cookies. You can change your preferences at any time through the cookie banner, and you can also block or delete cookies in your browser settings. Blocking some cookies may affect how parts of the website work.
05Sharing & Third-Party Services
We do not sell, rent or trade your personal information. We only share information with trusted service providers where this is needed to run our website and classes:
- Cloudflare – helps keep the website secure and fast.
- Online class platforms – such as Zoom, Google Meet or WhatsApp, used to hold classes and share updates.
- Payment providers – such as Meezan Bank, JazzCash and EasyPaisa, when you choose to pay fees or donate through them.
These services have their own privacy policies, which apply when you use them. We may also disclose information if required by law or to protect the safety of our students, staff or website.
06Children’s Privacy
Many of our students are children. We ask that forms for students under 18 are completed by, or with the permission of, a parent or guardian, and that parents supervise their child’s participation in online classes. Information about children is used only to arrange and deliver their classes.
07How Long We Keep Information
We keep personal information only for as long as it is needed to provide our classes, respond to enquiries, keep reasonable records of admissions and payments, and meet any legal obligations. When information is no longer needed, we delete it or keep it in a form that no longer identifies you.
08Data Security
We take reasonable steps to protect your information. Our website uses a secure HTTPS connection and security protections, and access to student details is limited to authorised academy staff and your assigned teacher. However, no method of sending or storing information online is completely secure, so we cannot guarantee absolute security.
09Your Rights & Choices
You can contact us at any time to:
- ask what personal information we hold about you or your child;
- correct information that is inaccurate or incomplete;
- ask us to delete your information where it is no longer needed;
- withdraw your consent or ask us to stop sending you messages;
- leave a class WhatsApp group.
We will respond to your request as soon as reasonably possible.
10Links to Other Websites
Our website may link to other websites and platforms, such as YouTube, Facebook, Instagram, WhatsApp, Google Maps and Wikipedia. We are not responsible for the content or privacy practices of these websites, so please review their privacy policies before sharing any information with them.
11Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our website, courses or services. The “Last updated” date at the top of this page shows when it was last revised. Please check this page occasionally to stay informed.
12Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us: